Privacy policy
PRIVACY POLICY
Last Updated: 17 April 2026
ShoppingKarle.com (“Platform”) is owned and operated by DMUSU PRIVATE LIMITED, a company incorporated under the laws of India, having its registered office at:
# 503-D Santemarja, Imperial Heights, Chudiala Sudan, Kharar, Rupnagar – 140307, Punjab, India
For the purpose of this Privacy Policy, “ShoppingKarle”, “we”, “our”, or “us” refers to DMUSU PRIVATE LIMITED, operating under the brand name “ShoppingKarle”.
“ShoppingKarle” is a brand name and does not represent a separate legal entity.
This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our Platform.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Full name
- Email address
- Mobile number
- Shipping and billing address
b. Transaction Information
- Order details
- Payment status
(Note: We do not store card or banking details)
c. Technical Information
- IP address
- Browser type
- Device information
- Cookies and usage data
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Connect you with Vendors for delivery
- Provide customer support
- Improve Platform performance and user experience
- Send order updates and important notifications
- Prevent fraud and ensure platform security
- Send marketing communications (only with your consent)
3. Sharing of Information
As a marketplace platform, we may share your information with:
a. Vendors
- To fulfill your orders
- To manage returns, replacements, and support
b. Service Providers
- Payment gateways
- Logistics partners
- IT and analytics providers
c. Legal Authorities
- When required under applicable laws
We do not sell or rent your personal data to third parties.
4. Cookies & Tracking Technologies
We use cookies to:
- Enhance user experience
- Analyze website traffic
- Remember preferences
You may disable cookies through your browser settings.
5. Data Security
We implement reasonable security practices as required under the Information Technology Act, 2000 and SPDI Rules to protect your data from unauthorized access, misuse, or disclosure.
However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your personal information:
- As long as necessary for business purposes
- To comply with legal obligations
- To resolve disputes and enforce agreements
7. Your Rights
You have the right to:
- Access your personal data
- Request correction or updates
- Request deletion (subject to legal requirements)
- Opt-out of marketing communications
To exercise your rights, contact us at: info@shoppingkarle.com
8. Third-Party Links
The Platform may contain links to third-party websites.
We are not responsible for their privacy practices or content.
9. Children’s Privacy
The Platform is not intended for individuals under 18 years of age.
10. Grievance Officer (MANDATORY – India Compliance)
In accordance with applicable laws:
Grievance Officer:
Name: Sunil Rana
Email: info@shoppingkarle.com
- Complaints will be acknowledged within 48 hours
- Resolution within 30 days
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be effective upon posting on the Platform.
12. Consent
By using the Platform, you consent to the collection and use of your information as described in this Privacy Policy.
13. Contact Us
DMUSU PRIVATE LIMITED
Email: info@shoppingkarle.com